Arguably everything we do on our smartphones today requires an internet connection. Financing offers may vary from time. All transactions are subject to approval by PayBright or its partner, Easy Financial. Financing provided by PayBright or its partner, Easy Financial. Eligible Samsung Products are: Smartphone devices, laptops, cases, tablets, wearables, chargers, AKG audio, and SmartThings products in all models and colours.
Wipe cache partition from recovery mode Just got this phone last week, when I am not on WiFi, if I try to go online my phone says it is 'offline'. Report Inappropriate Content. What to do when my mobile data is on but not working:Print.
Check if your mobile data is working now or try the next solution. Otherwise, you can go to Settings → Network & Internet → Airplane mode to do the trick.Simply turn on the Airplane mode for a minute, then turn it off again. Doing so will cut off your phone from the mobile network and can fix the problem alongside it.On most Android devices, you’ll find the Airplane mode toggle in the Quick Settings.
If you’re using dual SIM cards, select the one you use for mobile data. Tap Network & Internet (or SIM card and mobile network on some devices.) However, if you’ve chosen the wrong one, you might face problems connecting to the internet.Follow the steps below to choose the appropriate network mode for your device. The better the network type, the faster your internet connection. Or at worse, slower the internet speed and convince you to say my mobile data is on but not working.Most devices come with a 4G mobile network and some recent ones with 5G networks.
Without it, you won't be able to connect to the internet via mobile data, even if your SIM card is loaded with a data subscription.It is usually provided by your carrier when you insert a new SIM card into your phone. Reset your device’s APN settingsAccess Point Name, also known as APN is the gateway that connects your mobile network to the internet. Mobile data is working but call is not working could occur if your device is set to 4G only. For instance, if you have a 4G device, you should select 2G/3G/4G auto or something similar.Note: ensure you do not select 4G only to ensure you can make/receive calls on the mobile network. For the best experience, set it to the highest available network with automatic mode.
You can toggle on/off Airplane mode once again to refresh the network, then turn on your mobile data.If that didn’t do the trick, you may contact your network provider and ask for the right APN settings for your device. In the top right corner, tap the 3-dot button.Doing so should reconfigure your APN, and your device should be ready to browse. If you’re using dual SIM cards, select the one you use for mobile data. Kindly do so by following the steps below.
Then, scroll down and select APN protocol. Follow the steps below to set the APN protocol on your device to IPv4/IPv6. That's why many people say "I have data but no internet connection on my device."While IPv4 is the fundamental protocol for many internet communications, some advanced servers may require IPv6 to work correctly. Set APN protocol to IPv4/IPv6Though not that effective on all Android devices, leaving your APN protocol to IPv4 only could hinder your mobile network from connecting to the internet, even if you have an active subscription.
Clearing the cache partition via the recovery menu may fix that. Tap OK to confirm the changes.Sometimes the cached data accumulated in the Android cache partition may course serious problems on your device, such as the one you’re currently facing. You may receive a warning prompt.
Once the cache partition is cleared, reboot your device.If none of the solutions above has worked for you so far, you might need to reset the network settings on your phone. From there, use the Volume down button to navigate to the Wipe cache partition or Wipe cache, then select it with the power button. Press the Power and Volume down buttons again to show the recovery menu properly. After a few seconds, you’ll see a fallen Android bot. After that, long-press both the Power and Volume down button until the Android logo shows on your screen.
Samsung Phone Says Offline Bluetooth On Your
If you use dual SIM cards, select the affected one and hit RESET SETTINGS below the screen. Handpick Reset Wi-Fi, mobile & Bluetooth. So, it’s worth giving your shot: On the flip side, resetting network settings will reset everything related to mobile data, WiFi, and Bluetooth on your device.
Open the Settings app and hit Apps & Notifications In that case, we recommend you reset the app to see if it works things out. You’ll not lose any of your data.BONUS: How to fix certain apps not working on WiFi but work on mobile data and vice versaIf the network problem is specific to certain apps, like Netflix not working on WiFi but working on mobile data, something might be wrong with the app itself. You may give your device a quick reboot to ensure all the settings are restored.
Samsung Phone Says Offline Software To The
Update your device’s software to the latest version via Settings → System → System Update → Check for updates. Otherwise, you can try the following: Select Netflix, for instance.Try using the app again to see if it connects to the internet.
You may also try another mobile network to see if the problem is tied to your SIM card. However, if nothing else worked, you can contact your network provider for assistance. Confirm the action and reboot your device.My mobile data is on but not working: FIXED!Trying all the tips and tricks mentioned in this article should be able to reconnect your mobile network to the internet.
0 kommentar(er)
